PERSONAL INFORMATION WE COLLECT
We only collect personal information that you voluntarily provide us, except as otherwise described below. We will not sell or rent your personal information to any third party.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Collecting IP addresses is a standard practice that is done automatically by many websites. We use IP addresses for purposes such as calculating traffic data, helping diagnose server problems, and administering our website.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site or email recipients for measuring the success of our marketing campaigns and compiling statistics about the usage of our website. We may assign unique identifiers to pixel tags to associate your interaction with our online and email marketing.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, that you provide to us including:
- First name
- Last name
- Shipping address
- Billing address
- Phone number (mobile or landline)
- Email address
- Phone number
- All Phenoms account password
- Credit or debit card number
- Credit or debit card expiration date
- Your order or purchase history
We refer to this information as “Order Information.”
If you participate in a contest, sweepstakes, research study, or email survey associated with all Phenoms, we will collect basic contact information and any other information you choose to provide in connection with these activities.
If you set up an account on our website, we will ask you to provide a username and password to allow you to reuse some information for future orders, make changes to your information, and to access your order history.
With your permission, we may send text messages about our store, new products, and other brand updates. We collect various information on our behalf from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and email address you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages. (the Messaging Service)
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns, advertising or retargeting.)
ACCESS AND CONTROL OF YOUR PERSONAL INFORMATION
You can review and change your personal information by logging into the Website and visiting your account profile page.
You may also send us an email at firstname.lastname@example.org to request access to, correct or delete any personal information that you have provided. We cannot delete your personal information unless we also delete your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. For Messaging Service Providers. We may share your information with third parties to help us provide the Messaging Service to you. We also use Google Analytics to help us understand how our customers use the Site --you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Only adults age 18 or over are permitted to use the Site. By using the Site, you agree to provide us with accurate information concerning your age or identity if we request it.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT
We are committed to complying with the Children’s Online Privacy Protection Act (COPPA). This website is not directed to children under the age of 13, and we do not knowingly collect personally identifiable information from children under the age of 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website,use any of the interactive or public comment features of this Website, or provide any information about yourself to us. If we become aware that we have received personally identifiable information from a child under the age of 13, we will delete such information from our records. If you believe that we may have collected personally identifiable information from a child under the age of 13, please contact us at email@example.com.
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.
The Site is also not intended for persons that are not residents (legally or otherwise) in the U.S.
General Data Protection Regulation (GDPR)
Links to Other Websites
For more information about our privacy practices, if you have questions, or if you would like to make a comment, please contact us by e-mail at firstname.lastname@example.org.